As you hit the road, an unexpected discovery emerged – your car was sending out a whole host of signs that something wasn’t quite right. Your vehicle shuddered before suddenly making odd noises as it came to a halt or slowed down; for good measure, there seemed to be some suspicious odors wafting from within the cabin…this is when you need an auto mechanic.
Is your car in need of some TLC? Don’t get stuck with a shady auto mechanic – make sure you’re on the same page by asking these 8 important questions before any work begins! Keeping this conversation positive will help ensure that you have a great repair or tune-up service experience.
Finding A Reliable Auto Mechanic
Have you worked on cars similar to mine?
Your car deserves the best care – why not take it to a certified auto repair shop that specializes in your make and model? Their technicians are true experts, so you’ll be sure of getting exactly the right service for your vehicle.
Do you belong to any automotive association?
Auto repair businesses looking for support and recognition can join either the Automotive Service Association or take advantage of AAA’s review process. Both organizations will ensure that shops maintain industry regulations, follow ethical codes, and provide high-quality customer service – giving peace of mind to car owners everywhere!
Can you provide past clients as references?
With so many car mechanics out there, how do you know who to trust? Before reaching for references, take some time to explore your options online. The Better Business Bureau®, Yelp, and Google Local can provide insight into customer experiences with different repair shops. Don’t forget one key source while walking through any shop – those currently being served! Keep an eye tuned in as they’ll likely give clues about professionalism or dissatisfaction at work here.
Do you offer a free estimate?
If your car is having trouble, it may be a good idea to get a diagnostic exam done. However, the cost isn’t always obvious – make sure you ask how much and what type of payment they accept upfront. Inquire whether their pricing structure follows an hourly rate or fixed fee format so that you know exactly what costs are involved in getting your vehicle back on track!
Do you give written estimates?
Before any repairs begin, make sure to get an accurate estimate that outlines the extent of work needed and all associated fees. Having a written record will give you peace of mind should there be unexpected costs or discrepancies after completion; plus it grants recourse if legal action is ever necessary.
Can you explain the repairs required?
Whether you’re a car enthusiast or an occasional driver, it’s important to make sure your mechanic can explain the car repair process in simple terms. Having clarity about why repairs are needed is key to having more informed conversations and gaining a full understanding of what needs to be done.
Can I choose the car parts?
Keeping your car running can seem like a never-ending chore, and buying replacement parts for repairs doesn’t help. Fortunately, there are several options when it comes to the kinds of parts you might need. An experienced mechanic could recommend OEM (Original Equipment Manufacturer) products that mimic what came with the car originally; these guarantee an exact fit that’s ready to go on arrival! For budget-conscious shoppers, however, used parts in good condition provide great savings without sacrificing quality or reliability — just be sure not to get charged too much for them at checkout!
Will you inform me of unexpected expenses?
State laws can ensure that you get a call from your mechanic for approval on repairs or parts if the cost exceeds a certain amount – but even in places where it’s not mandated, you should make sure to request such notification! Get savvy and stay up-to-date with any auto shop costs by proactively asking them to contact you before authorizing additional work.
Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reliable auto shop in your area.
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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072
https://www.millerbrosautorepair.com/
Serving Knoxville, TN and Knox County
Service areas include: All of Knox County, Corryton, Fountain City, Halls Crossroads, Powell and Knoxville
